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Guaranteed Rent Management FAQs

The frequently asked questions when guaranteed rent management for home.

Questions? We have answers

If your property is market ready and fully furnished with no health and safety issues inside, we aim to have your property occupied with a tenant within 7 days. Sometimes a delay can occur based on vacant periods being affected by the general rate in the area and time of year.

A property manager can advertise your property through online listings, social media, and their network, attracting potential tenants. They handle inquiries, viewings, and tenant screenings, maximizing exposure and finding the right tenants.

At Smart Properties we pride ourselves in our professional Tenant Screening Process. This is where we conduct a full background check which includes a credit and DBS check. We also go to the extent of verifying their employment, income, and rental history. This is to ensure there has been no issues with any previous late payments and previous evictions and falsehoods.

If the tenant does not have enough money to pay the rent, then we give them the chance to pay the remainder within the next week. If they fail to pay the remainder within that period, we then give them a warning and require the remainder of that payment in the following months rent. If the remainder of the payment is not paid in the following months rent, we issue them an eviction notice to be out of the property within 2 weeks.

At Smart Properties we cover all maintenance costs and receipt them to our landlords at the end of the calendar month. This method is easy as we don’t have to hassle the landlord every other day to cover costs before the work starts as this can sometimes cause conflict with the tenants if any payment is delayed.

Most of our clients never feel the need to enter their properties unless they need to. This is due to how well we manage their property. If a landlord wishes to enter their property, they are allowed to do so as long as they have provided us a minimum of 24 hour notice for us to pass on to the tenant. If a landlord enters the property without permission this will be seen as trespassing. The only reason for them to enter a property without permission is if there is a major emergency or If they have a court order.

At Smart Properties, we pride ourselves in putting your property on rent via an ASD contract. An ASD contract means that the tenant has to pay an Additional Security Deposit before they move into the property. This deposit is usually taken when they sign the contract, and this deposit is can either be kept by us or can be given to you. When the tenant leaves, we return their deposit only after doing an inspection of the property. If the property is in good condition, then the full deposit will be returned. If there is any damage in the property, then it will be deducted from their deposit. Please note that you are responsible for retuning the deposit on time if the deposit was kept by you from the start.

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